View the list of frequently asked
questions below.
Q: Are World of Linens products available in department
stores or on the high street?
A: The majority of our products are only available
directly from World of Linens and are 100% exclusive to us.
The great thing about this is that our overheads are much
lower and we can offer our luxurious products at extremely
competitive prices.
Q: Are 100% cotton products hard work to iron?
A: All of the products at the World of Linens are
made from the finest quality fabrics and materials available
today. Although some 100% cotton bed linen can be notoriously
difficult to iron, ours is treated with a revolutionary softening
process to compliment minimal ironing. Please see the icons
on our current brochure for details, listed by design.
Q: Do World of Linens sell polycotton bed linen?
A: Our premium bed linens are made from 100% pure
natural materials. We do however use the highest quality man
made fabrics to compliment our range and ensure we maximize
our offer to you.
Q: What is a tog?
A: Tog is a term used t o describe the warmth of duvet.
4.5 tog is a cool and lightweight, 9 tog is a medium-warm
option and 13.5 tog is wonderfully warm.
Q: Why choose a goose down duvet?
A: The down clusters from a goose are bigger and lighter
than those from other birds. This means they can trap more
air in between them, creating a duvet that is blissfully warm
yet incredibly light. Goose down also comes in different qualities
(the higher the quality, the lighter the duvet
Q: What is a box construction?
A: Duvets with a box construction have been specially
sewn with even-sized squares all over. These boxes keep the
filling evenly distributed and prevent it slipping to the
bottom.
Q: Do you sell pairs of pillowcases?
A: Yes we do. Most luxury bed linen suppliers sell
pillowcases as single items but we feel that this is often
unnecessarily expensive for customers. That’s why we always
sell pillowcases in pairs, giving you far better value for
money.
Q: Something for everyone?
A: We have designs and styles for every type of home
and personal taste. Whether you want to kit out a cool, chic
apartment or prefer a homely, rustic feel, there is a World
of Linens range that’s perfect for you. All of our styles
are exclusively created by the World of Linens design team,
who have taken inspiration from timeless classics and given
them a fresh take. As we are constantly updating existing
products and adding more there are always new designs available,
selected from our extensive research and World sourcing.
Q. Are the World of Linens goods presentation packed?
A: At the World of Linens we proudly package our products
in the highest quality recycled PVC bags. If you require gift
packaging, please contact us by phone on 0870 042 7025 or
via email at customerservices@worldoflinens.com
and we’ll gladly gift wrap your special gift. Please view
an example of our packaging by clicking
here
Q. Is World of Linens going to be adding more products
to the current range?
A: Yes, we’re constantly adding new and exciting products
to our range. Soon, we’ll have many more new products added
please see these on our website or in our fantastic new brochure.
Please register to receive our brochure and the monthly email
newsletter by clicking here.
Also, you can check the website regularly for new products
and special offers.
Q. What payment methods are available? Can I "buy
now pay later"?
A: World of Linens accepts online payment by credit/debit
card only. We currently accept MasterCard, Visa, Switch, Delta
and American Express. We do not offer a credit facility at
the present time. To order by debit or credit card please
visit www.worldoflinens.com
or call 0870 042 7025 and one of our experienced sales consultants
will be happy to assist you with your purchase.
Q. Can you deliver to my work address?
A: We will be happy to arrange delivery to your most
convenient address. You can specify an alternative delivery
address when placing your order at www.worldoflinens.com
or over the telephone.
Q. Can I return my order if I am not completely satisfied?
A: We will be happy to exchange your order for something
else from our extensive range, or, if the items are faulty,
you can opt for a full refund if you prefer. Instructions
for returning goods are printed on the reverse of the invoice
that is sent with every order. Alternatively, please call
0870 042 7025 for advice. Please follow our returns process
for this by clicking here
Q. I can't find what I am looking for, do you have a search
facility online?
A: We have a search box at the top of every page of
the website. Please type in what you are looking for and click
the search button. From the search results, click on the image
of the product you are interested in to be taken to the relevant
page.
Q. I want to buy something from your website but I am
not registered: can I still make a purchase?
A: Yes you can make a purchase without being registered,
however being registered allows you to receive our brochure
and our monthly newsletter informing you of special promotions,
discounts and new addtitions to our collection. To register
simply click sign in on our home page and enter your email
address and click submit. You will then be taken to our registration
page.
Q. I'd prefer to buy over the phone: do you have a catalogue
and sales hotline?
A: You can request
a copy of our latest catalogue and we will send you one
in the post. You can then browse through our extensive catalogue
from the comfort of your own home and place an order either
via www.worldoflinens.com
or by calling our sales team on 0870 042 7025.
Q. I'd like to know about new products and special offers.
Can you keep me updated via email?
A: Subscribe
to our email newsletter and we’ll keep you informed about
all of our latest products and special offers. We will never
give away or sell your personal details to any other company,
so you’ll only receive emails from us, and you can easily
unsubscribe at any time if you wish.
Q. I'm not sure what product is right for me: can you
help me choose?
A: We are always happy to help our customers find
the perfect products for their individual needs. Email customerservices@worldoflinens.com
or call 0870 042 7025 and one of our highly
trained sales representatives will be more than pleased to
help you.
Q. Do you have any shops or retail outlets that I can
visit?
A: Currently World of Linens doesn’t have any shops
or retail outlets at the moment as we are specialising in
incredible value and service provided through our brochure
and website. However, we have plans for the future so watch
this space. Meanwhile, you can place your order via www.worldoflinens.com
or by calling 0870 042 7025.
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